To have a breakthrough, we have to give up something very precious - the way we have been thinking about the situation.
The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them. ~ Ralph Nichols
To say the right thing at the right time, stay silent most of the time. ~ John W. Roper
Pausing is the in-between step. It lies between our old ways and our new ways. ~ Laura Divine and Joanne Junt
A good listener is not only popular everywhere, but after a while he gets to know something. ~ Wilson Mizner
Learning is like rowing upstream: not to advance is to drop back. ~ Chinese Proverb
What people really need is a good listening to. ~ Mary Lou Casey
People do what they do because of what happens to them when they do it.
Speak when you are angry and you will make the best speech you will ever regret. ~ Ambrose Bierce
If I had known what it was like to have it all, I would have settled for less. ~ Lily Tomlin
Belief gets in the way of learning. ~ Robert A. Heinlein
Not everything that is faced can be changed, but nothing can be changed until it is faced. ~ James Baldwin
If they don't talk it out, they'll act it out. ~ Patterson, Gremmy, McMillan, Switzler
Praise really improves the listening.
Copyright © 2013 Elephant Ears Training. Burnaby, British Columbia
Workshop Facilitator, Leadership Trainer, Keynote Conference Speaker and Team Building Coach